We strongly advise that all passengers take out comprehensive travel insurance to cover themselves against, amongst other things, loss or damage to baggage and possessions (including money), the cost of your cancelling the booking, the cost of medical and other treatment and assistance in the event of illness or accident. Some airlines may not allow you to travel if proof of insurance cannot be provided. We can provide appropriate cover. We accept no liability whatsoever arising from your failure to obtain adequate insurance cover. Whether we issued your policy or not, please check it carefully to ensure that all the details are correct and that all relevant information has been provided by you (ex. pre-existing medical conditions). Failure to disclose relevant information will affect your insurance cover.

All Clients are expected to satisfy themselves prior to booking that they are fit and able to complete the itinerary of their chosen tour as described in our website. Any Clients with pre-existing medical conditions or illness must declare the true nature of such conditions at the time of booking, and make arrangements for the provision of any medication or other treatment which may be required during the tour. Such a Client is required to provide a medical statement from a General Practitioner to confirm they are fit to travel. Failure to make such disclosure will constitute a breach of these booking conditions and relieve Best of Morocco Tours from any obligations and liability.

Travelers are responsible for selecting a trip appropriate to their abilities, communicating any special need to Best of Morocco Tours prior to commencement of the trip, and for being in sufficient good health to undertake the trip. Unless otherwise specified in the itinerary, travelers are responsible to bringing the appropriate clothing and equipment for their trip. By forwarding the deposit and signed the terms & conditions, the traveler certifies that he/she does not have any physical or other condition of disability that would create a hazard for him/her or other travelers.

Please note that if a trip must be extended or an itinerary modified due to weather, road conditions, lack of transportation, political or civil disputes, medical emergency, or other causes beyond our control, the associated costs including any non-recoverable costs are not included in the trip rates or refunds. In such circumstances, it is the traveler’s responsibility to pay directly for actual extra costs in the field (e.g., food, transport, accommodations).

It is the traveler’s responsibility to make sure that all flights coincide with the trip itinerary. Best of Morocco Tours is not responsible for any forfeiture that results due to your inability to obtain airline tickets that allow you participate on a reserved trip, nor is Best of Morocco Tours responsible for any airline penalties or fees resulting from changes or trip cancellation once tickets have been issued.

Our conditions of tour booking are very simple and convenient, you only need to send mails to our official email address contact@bestofmoroccotour.com. After discussing and agreeing with our program and price, you can immediately book any of our services such as tours, hotels... As soon as we receive your booking, we will promptly contact you to confirm and then process it .

 1. You are required to transfer firstly 30% of the total tour price to our Company account in order to confirm your booking.
 2. In 15 days prior to your departure, you have to pay by bank transfer an additional amount of 40% of the total tour price.
 3. The remaining amount (40%) will be paid in cash or by credit-cards (visa card / master card…) right after your arrival. If you choose to pay by card, it is necessary for you to settle 3% of the total payment as the bank transaction fee.

Clients can cancel at any time. The cancellation will be effected at the time that Best of Morocco Tours receives a written request from the Client and the following cancellation charges will apply :

    - Prior to 6 weeks of departure 15% of the total land cost
    - Within 6 weeks until 4 weeks 25% of the total land cost
    - Within 4 weeks until 2 weeks 50% of the total land cost
    - Within 2 weeks or less no refund is given.
    - If any mumber of the party is prevented from travelling because of death, injury or serious illness of the Client, close relative or friend, redundancy or jury service, it may be possible to transfer the booking to another suitable person or departure date or tour of similar standard and cost provided that written notice is confirmed by Best of Morocco Tours.
    - You may transfer to another trip, with different dates and/or itinerary, without penalty by notifying us of your wish to transfer 60 days or more prior to departure. After that time, you are subject to the cancellation fees outlined above.
    - If a refund is payable by Best of Morocco Tours to the Client, the refund amount will be calculated according to the conditions set out above and with consideration of evidence of exceptional circumstances. Best of Morocco Tours will not pay fees charged to the Client by the Client’s bank for processing the credited amount.

All refunds will be paid to you within two weeks to a month. However, during the peak period, refunds may take around six weeks to be paid .